Frequently Asked Questions

Retreats Only

For information on our @home meditation options AND online Starter Info sessions, please visit “our programs” tab specifically

 

GENERAL QUESTIONS for all retreat types offered

What type of YOGA is offered at the different retreat programs?

We are delighted to offer YIN YOGA as an integral part of ALL retreat programs. Conducted by various Life Wellness Coach experts, you will take part in these 15 to 30 minute relaxing sessions to bring your body into peacefulness while remaining focused on the wellness of your mind. Guests can bring their yoga mats (highly recommended) and they are free to use it throughout their stay. A very limited number of mats/floor pillows are available free of charge on site.

Will there be some in-class teachings?

YES, done very casually. Generally, you will be invited to attend TWO 45 minute class/day depending on the day’s progress. Done in a very comfortable setting where our guests can jot down a few notes, pick up an extra meditative trick and even ask questions. These classes are designed to teach you basic and intermediate techniques you can use at home as well.

What tools does ZENosphere use during its meditation program sessions?

ALL our retreat programs make use of mild scented incense and use a combination of conventional and adaptive modern meditative techniques. As it pertains to the DIY (Do It Yourself) starter sessions specifically, guests can choose the ZEN garden and/or VIDEO focalization method with tealight candles, a Chakra tree, tiger’s eye bracelets and/or other accessories (bring your own or purchase them at a discount at the retreat by E-TRSF or CC, if needed).

Our conventional Life Wellness Coach lead sessions are more “old school” conventional and a sitting pillow will be provided to each guest OR you may choose to use your own YOGA mat.

What are some of the "extras" I have access to?

As a guest of a ZENosphere retreat, you have access to ALL our programs and the bulk of our amenities (some have a surcharge attached and will be clearly identified prior to your arrival) regardless of the duration of your stay. Included in the variety of daily activities:

  • Basic YOGA techniques
  • Introduction* to Hot Stone Massage benefits
  • Culinary TIPS & TRICKS for a tasty healthy lifestyle
  • Gravity Free Stretch Movement Exercises in the pool (if available) and/or cold plunges (manual or lake) depending on the season
  • Muscle relaxation in the hot tub and/or dry spa

In addition, we firmly believe that in combination with “breathwork exercises”, it is equally important to take in nature’s beauty and sounds and therefore our retreats organize daily 45 to 90 minute nature walks that are conducted in COMPLETE SILENCE where the main goal is to simply look and listen to the beauty that surrounds us. It also provides guests with an opportunity to let their mind truly “feel the moment”, an essential part of improving one’s ability to maintain a balanced harmonious vibrating frequency.

*one complimentary 15 minute session is always included

How comfortable are the ZENosphere retreats?

All locations are rated as high-end with all of them equipped with a jacuzzi and/or dry steam room/sauna, outdoor and indoor fireplaces, lounge, sporting activity equipment for the season, outdoor BBQ, games-room and some with a pool with plenty of space to stretch out and enjoy a spectacular sunrise/sunset. In addition, our 5-star kitchen, large terraces with beautifully manicured space are perfect for communing with mother nature. Some villas are also situated by large bodies of water such as lakes or rivers. So book your spot and come see for yourself…

THE SHARING OF ROOM concept (mm/ff) is supported and highly encouraged as a way to provide an additional tool for our guests in the field of human chat connectivity, something that was completely ravaged by the events of 2020 and modern day personal tech toys. By encouraging the sharing of accommodations, we promote and assist our guests in redeveloping their abilities to carry on conversations with each other in an amicable way and therefore re-discover a lost skill, yet a very crucial one for most. individual accommodation IS NOT SUPPORTED however in extreme cases and for an extra fee, we can sometimes accommodate special requests.

What are some of the Short Powerful Statements used during DIY sessions?

When preparing for a DIY session (usually a total of 15 to 20 minutes), the following points should be adhered to:

  • Come into the session leaving all mental baggage behind you. Come in with a clear belief you are here to “detoxify and cleanse”
  • Be prepared to self induce into a hypnotic state from where you may be better positioned to see beyond.
  • When preparing your meditation station, the preferred method is to do it in silence as you slowly clear your thoughts.
  • ALL sessions use SOUND (vibrational frequencies) and will come from the main speaker.
  • You may choose to not have the matched YouTube video playing.

Your registration kit will contain a detailed booklet with specific information on how to prepare for a session.

What is the preferred method of payment for ZENosphere programs?

FOR INDIVIDUAL RETREATS, cheques are the way to complete your advance booking. NO LATER THAN 21 DAYS to the retreat, you may pay by e-transfer or using our online SQUARE payment system with a valid CC for any accessories or extra activities you choose to partake in. The site will be offering some online CC bookings in the near future. Details to come. As a last resort, space permitted, some on-site activities may allow last minute booking when at the retreat (CC will be accepted).

FOR CORPORATE BOOKINGS, all reservations are made by company cheque. Once we’ve had a chance to answer all your questions by phone (toll free 1-888-927-3593) and send you an agreement/invoice, we will complete the online calendar “booked status” form while you send us your company cheque made to: ZENosphere retreats. Remember that 50% must be paid at reservation time with the balance by NO LATER THAN 45 days prior to your retreat date. Company cheques are to be mailed to:

ZENosphere retreats

Attn: Retreat Reservation Booking

2133 Danforth Ave Suite 180
Toronto, Ontario, Canada
M4C 1K2

…we will confirm receipt of your payment via email.

Am I allowed to take pictures/videos while at the retreat?

Photographs of the retreat itself are allowed as well as selfies featuring you with most part of the retreat location. Selfies while at the retreat including pictures with other guests (with their consent) are permitted however, recording of any kind, during meditation sessions is prohibited and unless discussed prior to, any recordings/photos of our staff is also NOT permitted. Please exercise common sense and if unsure, simply ask. We also remind our guests that taking pictures of our retreat course material is not allowed; however, you will receive your very own guest copy of valuable tips and techniques upon leaving our retreat.

What is the best way to get to the retreat?

THE SIMPLEST WAY IS USING YOUR OWN or RENTED VEHICLE. It should be noted that RV’s, trucks towing trailers or campers and oversize vehicles are not accepted at any of the ZENosphere retreats. Upon online registration, we may ask you about your vehicle information.

COMING FROM OUT OF TOWN BY PLANE/TRAIN…We ask you rent a car and follow the “drive to directions” included in your welcome kit, emailed shortly after you complete your FINAL retreat booking.

Is there a DRESS CODE anywhere on-site?

We recommend you bring a set of comfortable casual/slacks/jeans/shirts/polos/sweaters and swimwear if you plan on using our pool and/or the lake. There is a strictly enforced NO SHIRT/NO SERVICE anywhere in the dining room and living room spaces. We suggest you dress as if you were going out to a casual non-formal restaurant. Also, ZENosphere etiquette DOES NOT allow for hoodies and dark sunglasses to be worn in the dining room during diner time. ZENosphere does not offer room service as we encourage the mingling of our guests in the advancement of enhancing people’s interpersonal skills.

What about COVID?

PRESENTLY UNDER REVIEW

PLEASE BE CONSIDERATE/UNDERSTANDING… ZENosphere is a firm believer in protecting its guests and staff. If you show signs of infection once at our retreat, you will be asked to wear a mask and maintain social distancing while around others. As a result of our precautions, we feel that masks, for those guests that DO NOT SHOW SIGNS are NOT required to be worn. STAY SAFE

Can my dog be brought along?

Our retreats are built with numerous principles of mind tranquility including providing our guests with improved abilities to handle outside stress. Guest focus power is paramount.

RE: pets exception
Certain exceptions may be made for small, well behaved dogs to be accepted onto our property (pit-bulls and the likes labeled aggressive dogs are NOT allowed). Please contact us by email to confirm whether or not your pet qualifies (please note that a $500 cash/e-transfer pet damage deposit will be required PRIOR to your arrival). Your full deposit will be returned upon your departure once we confirm no damage was caused by your pet. Any guest who does not pick up after their dogs may be fined.

Our policy on drugs and alcohol
  • There are NO DRUGS of any type allowed on-site with the only exception being CBD (a cannabinoid derivative), a recognized product used for the management of certain “chronic like pains” such as arthritis and back aches. If you bring prescription medications, please ensure it is properly labelled.
  • As for alcohol, we allow guests to have a glass of wine OR beer at dinner, based on the following approximation formula:

  • 1 bottle (750ml) of wine per couple/retreat (CPOM)
  • 1 bottle (750ml or 3 demie) of wine per person/4 day corporate
  • 1 demie bottle (or 3 splits) of wine per person/2 and 3 day corporate
  • OR 1 standard size beer can per person/dinner

PLEASE NOTE: no alcohol in rooms AT ANY TIME! All alcohol must be stored in our kitchen under lock and key and will be dispensed to guests during dinner hour only. ZENosphere staff exclusively dispenses all personal alcohol as stated above and excess alcohol, if any is returned to guests upon departure.

VERY IMPORTANT! It should be noted that HARD LIQUOR and ANY after diner liquors are NEVER ALLOWED, under any circumstances, regardless of the program or length you are registered for.

What should I be cautious about?

As with any group gathering, there are a number of caution flags we want to make all our guests aware of in order to ensure the utmost tranquility of mind be maintained at all times. The most obvious ones are:

  • Discussing POLITICS/ELECTIONS, VACCINES, RELIGION, RACISM and SEXUAL ORIENTATION is frowned upon and even though you can choose to discuss those topics with other willing guests, ZENosphere DOES NOT encourage it.
  • Highly aggressive vocal and even physical confrontational behaviour will not be tolerated and initiating guests of such behaviour will be warned once. Repeated such behavior may result in guest asked to leave our retreat to avoid the possible lingering effects affecting other guests (forfeit of all fees paid is automatic).
  • Please check your “day-to-day” troubles at the door and open your mind to achieving the first steps towards mind peacefulness. We will help you along that magnificent journey.

FOR ANY OTHER QUESTIONS NOT COVERED HERE. email us at: info@zenosphere.ca

 

CORPORATE RETREAT BOOKINGS

Can custom retreat dates be offered to my business?

YES, we prefer you tell us what dates would work best for your employees and we can then look at our unlisted availabilities and better customize them to your needs. Even though we cannot guarantee the matching of your dates, we will work with you to create a wonderful experience for your company on dates that you need (please allow a 30 to 45 day window) to allow for date customization. Contact our office as soon as possible to make arrangements.

How many different corporate retreat options are there to choose from?
  • Below are the options presently offered. Our programs run either 2, 3 or 4 days and are scheduled to begin at various times of the week and weekend.
Corporate Workweek2, 3 or 4 days(weekdays)
Corporate Weekender2 or 3 days(weekends)
Corporate Blend2, 3 or 4 days(weekday/weekend mix)

Reach out to us by email info@zenosphere.ca OR call us at 1-888-927-3593

What are the benefits of the "BOOK ALL SPOTS" custom branding corporate retreat

Our special “Custom Branding Program” does require that your business BOOK ALL 16 SPOTS at any of our 2, 3 or 4 days (recommended see WHY below) ZENosphere retreats. Our EXCLUSIVE “Micro Custom Branding Program” is designed to integrate some core company values and increase employee appreciation during the retreat.

Some benefits include a Meditation./Wellbeing Home Kit for each attending employee, a retail value of $120 for a TOTAL GIFT VALUE PACKAGE ESTIMATED AT OVER $1,900. In addition, you’ll get your very own culinary item on our dinner menu, designed by our chef.

WHY IS THE 4 DAY RETREAT RECOMMENDED? Here are the 3 main reasons:

  1. The positive meditative effect over a 4-day retreat is much longer lasting, a better cost/value proposition
  2. Each employee receives our exclusive high-end meditation home wellness program kit
  3. Complimentary VIP ticket to our Annual Dinner for your significant other

Get started by calling us toll-free at 1-888-927-3593 (please leave us a detailed message, we will call you back within 48 hours) to discuss the particulars of your ZENosphere corporate retreat.

Your employees will thank you for it.

Can some type of group transport be arranged?

We suggest that your company staff drive up using their own vehicles maybe even “ride-share” with a colleague (lesser environmental footprint). For an extra fee (and as a last resort), we can arrange for a shuttle service which will pick up ALL employees from one central point, usually an office work location and bring them back to the same departure point. A telephone call with our office to discuss this arrangement is required well ahead of the requested retreat date.

Will I be able to do office work while attending the retreat?

PLEASE REMEMBER YOU COME TO ZENosphere retreats TO REST AND REJUVENATE…

That said, every retreat has WiFi throughout. Here are some important points to consider since a lot of thought has gone into our program and its delivery.  To provide your staff with the best possible experience and benefits from our teachings, the following must be adhered to when attending our retreats:

  • Your smartphone/tablet must have the “notification sound” TURNED OFF at all times.
  • Your smartphone/tablet MUST BE TURNED OFF during any staff led classes/conversations including conventional meditation sessions and scheduled indoor/outdoor guided activities unless otherwise stated by the instructor.
  • Your smartphone/tablet CAN BE ON with all notification sounds turned off during DIY meditation sessions.

You can also discreetly use your smartphone/tablet during your personal downtime and inside your room (connection to outside sound amplifying devices is not permitted). It should be noted that ZENosphere retreats strongly discourages doing “high deadline pressure office work” while attending our retreats. ALL ZENosphere scheduled activities such as meditation sessions/workshops, group nature walks are meant to be attended.

I understand retreats have a 2 person/room policy. If a single person/room is wanted, is that possible?

YES, we can accommodate corporate retreats with a single person per room but for a higher fee and only if the entire group wants their own room will that be done. You will need to discuss this “single person per room” arrangement with us prior to making your reservation. You may email us your request or call our TOLL FREE # 1-888-927-3593 to get started.

FOR ANY OTHER QUESTIONS NOT COVERED HERE, email us at: info@zenosphere.ca

COUPLES RETREAT BOOKINGS

I only saw ONE PRICE OFFERED for couple's retreats, is that correct?

EFFECTIVELY, all of our couples retreats are 3 days/2 nights and are based on an ALL INCLUSIVE PRICE PER COUPLE of $3,849 + taxes (Canadian currency). Couples looking to add days to their retreat, when available, can be offered a rebate, to be arranged with the office.

A number of us (all couples) want to come for more than 3 days/2 nights, is that possible?

YES IT IS, one way to get started is to email us at info@zenosphere.ca your contact info including a phone number and the best time to call you with answers to the questions below, such as province of choice, which month and how many total days you need in a row so we can look over what “upcoming availabilities” we have in our pipeline and we’ll do our best.

Be sure to tell us in your email…where do you want to go (Quebec or Ontario), for how many TOTAL days in a row (3,4,5 or 6) and during which month (give us your top three or so choices). REMEMBER, the sooner we hear from you, the better the odds are that we can accommodate your request.

What provinceQuebecOntario
How many daysno more than 7no more than 7
During which monthneeds to be at least 1 month outneeds to be at least 1 month out

OR JUST CALL OUR TOLL FREE # (North America) to discuss everything with us, we love talking with you. PS: we’re pretty busy so please leave us a message and we will call you back asap. Our TOLL FREE # is 1-888-927-3593

What are some of the items NOT included in the price?

Here is a basic list of what we DO NOT INCLUDE in your couple’s purchase price:

  • Shuttle to the villa
  • Airfare including car rentals
  • Health and Travel insurance (look into having some)
  • Any retreat activity clearly identified as having an “extra fee” attached

If unsure, please email us and we will gladly provide some extra details.

Is this program customized for couples?

The basis of our body and mind wellness program is identical across our COUPLE’s CPOM retreats however, we did develop a number of “couple specific” yoga/meditative exercises aimed at relationship wellbeing through the power of a healthy body and mind which you will get introduced to.

FOR ANY OTHER QUESTIONS NOT COVERED HERE, email us at: info@zenosphere.ca

Ready to recharge? Reach out today!

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you non-intrusive tools to achieve meditative mind peacefulness

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